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Standard SaaS onboarding takes 3–10 business days depending on the product and customization level. Complex enterprise deployments with data migration may take 4–8 weeks. We provide a detailed implementation timeline during the proposal phase.

Yes — all our SaaS products come with a free 30-day trial with full functionality. No credit card required for the trial period. Our team will provide onboarding support throughout the trial at no cost.

Absolutely. All hardware supplied by Tekmacho Hardware is 100% genuine and covered by the original manufacturer warranty. We also offer extended warranty packages and service level agreements up to 5 years.

Yes, we have extensive experience with government and institutional procurement processes, including DPP compliance, BPP registration and multi-year supply contracts. Contact our enterprise team for framework agreement discussions.

All implementation packages include end-user training and administrator training. We provide on-site training, video tutorials, comprehensive user manuals and ongoing access to our knowledge base and support team.

We offer flexible payment options including outright purchase, staged payments and equipment leasing for qualifying businesses. Government and institutional clients may access net-30 payment terms with approved credit application.